Skills4 is delighted to confirm the rollout of Bud Mark, an intelligent quality support tool built into our Learner Management System, designed to enhance delivery standards and support even more responsive engagement within existing SLAs.
Bud Mark enables our teams to work smarter, providing structure and assurance without compromising the personal, human-led approach that defines our work with learners and employers across the sectors that we are proud to support.
“Bud Mark strengthens our delivery, supporting our learners and employers faster than ever before,” said Sam Tobin, Operations Director at Skills4. “It’s about ensuring high standards are met consistently, and that our learners and employers experience timely, quality engagement throughout.”
Tightens SLAs Without Compromising Quality
Bud Mark helps teams meet service-level expectations more efficiently by streamlining response times while maintaining the personalised support and high-quality standards our learners and employer partners expect.
Standardised Feedback for Consistent Delivery
The tool guides our Tutors in structuring feedback, helping to ensure all learners receive clear, consistent information that supports progression and reflects regulatory expectations.
Reassures, Not Replaces
While Bud Mark offers structured workflows and intelligent prompts to support consistency, every decision and piece of feedback remains tutor-led tailored to the individual needs of each learner.
Supports Faster, Supported Progression
Our learners benefit from reduced wait times between activities and stronger alignment between learning delivery, feedback, and progress reviews. In turn, our employer's benefit from our ability to support timely completions and deliver a greater return on investment.
As AI and automation become more common in the skills sector, Skills4 remains committed to ethical and purposeful implementation. Bud Mark is part of that vision; a support tool that ensures we deliver high-quality outcomes, at pace, with confidence.